Welcome Turn and Go™ Owners
Step into the Turn and Go™ Car Seat Owner Center—a hub of comprehensive resources for safety and comfort. Unlock knowledge, guidance, and community support for your journey. Get started with the steps outlined below.
Step 1: Register Your Car Seat
It's our priority to ensure the safety of your children. While our car seats are designed with utmost care, we understand that communication is key. By registering your Emme™ 360 Car Seat, you provide us with the means to contact you directly in the event that we need to reach out regarding your car seat. This ensures that you stay informed about any important product notices or updates.
Step 2: Stay Updated
Step 3: Installation
For step-by-step instructions on how to install your Turn and Go™ car seat securely and effortlessly, watch the video provided below. Our comprehensive installation guide will walk you through the process, ensuring you have all the information you need to properly install your car seat.
Turn and Go™ Installation Video
Need Additional Installation Assistance?
We know that parents and caregivers want to feel confident that they've installed their new car seat properly. To help bring you peace of mind, we offer free live video chat sessions with our licensed technicians to guide you as you install your child's car seat. Contact our Customer Support to schedule an appointment.
Still Have Questions?
Your Turn and Go User Guide is your best friend. Click here to download the Turn and Go User Guide for help with any of the following topics.
- How to achieve Tight Installation
- How to achieve proper Belt Tension
- How to install the Turn and Go using Vehicle Latch
- How to change the headrest height and recline modes
- How to rotate the seat
- How to tighten the harness
- How to release the magnetic chest clip
- Recommended height and weight information for Rear-Facing, Forward-Facing, and Booster Seat modes
- Accessory Use
- Care Instructions
FAQs
Can I install the seat on either side of the car?
Yes, the car seat rotates 360° to enable installation on either side of the car.
Can I install the seat in the center seat position of the back seat?
Consult your vehicle owner’s manual to see if they allow car seat installation in the middle seating position OR contact Dorel Juvenile Group Consumer Care Department.
Why is there a connection cord and what does it do?
The attached connection cord ensures that the base and cord must be used together when installed. This car seat meets or exceeds all federal safety standards and is National Highway Traffic Safety Administration (NHTSA) compliant.
I've just unboxed my Turn and Go™ and it won't rotate. What could be causing this?
After you have unboxed your Turn and Go™, please make sure to have the tether strap un-tucked before trying to rotate it. If the tether strap is not untucked, it may get stuck and prevent the car seat from rotating.
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